Cancellation Policy
At Buyfera.com, we aim to provide a smooth and satisfactory shopping experience. We understand that sometimes plans change, and you may need to cancel an order. Please read our cancellation policy carefully.
1. Order Cancellation by Customer
- Before Dispatch:
You can cancel your order before it is shipped by contacting our customer support team at support@buyfera.com or through your Buyfera account. No cancellation charges will apply in this case, and a full refund will be processed. - After Dispatch:
Once the order is shipped, it cannot be cancelled. In such cases, you may choose to refuse delivery or apply for a return once the product is delivered, as per our Return & Refund Policy.
2. Cancellation by Buyfera
Buyfera.com reserves the right to cancel an order under the following circumstances:
- The product is out of stock or discontinued.
- Incorrect pricing or product information due to a technical error.
- Order flagged as suspicious or fraudulent.
In such cases, we will notify you promptly, and the paid amount (if any) will be fully refunded.
3. Important Notes
- Cancellation requests will only be accepted if the product has not yet been shipped.
- We may require identity verification in certain cases for cancellation.
- Refund timelines may vary depending on your bank or payment provider.
Need Help?
If you wish to cancel an order or have any queries, please reach out to our support team at support@buyfera.com or call us at +91-9506343578.
