Report a Problem

We’re here to help. If you’ve experienced an issue with your order, product, or service, please let us know so we can make it right.

Your feedback helps us improve and ensures you get the quality experience you deserve.

Common Issues You Can Report:

  • Received a damaged or defective product

  • Wrong item delivered

  • Item missing from your order

  • Late or no delivery

  • Payment issues (double charges, failed transactions, etc.)

  • Website errors or technical issues

  • Any other concerns related to your order or experience

How to Report a Problem:

Please provide the following details so we can assist you quickly:

  1. Your Name

  2. Order Number

  3. Email Address / Phone Number

  4. Describe the Issue (What went wrong?)

  5. Upload Images (if applicable – damaged item, packaging, etc.)

📧 You can also email us directly at: support@buyfera.com
📞 Or call us at: +91-9506343578
🕐 Support Hours: Monday to Saturday | 10:00 AM – 6:00 PM

 Your information is safe with us.

We value your privacy. All information you provide will only be used to investigate and resolve your issue.

Thank you for your patience and for giving us the opportunity to resolve the problem. We’re committed to your satisfaction.